Notice: All orders will be delivered within 3-5 working days

Exchange & Returns

All products purchased from can be exchanged within 15 days of purchase with their original receipt and tags.
  • You must notify us within 2 days of delivery by writing to or calling or Whatsapp at +92-333-3505117.
  • In case of faulty or damaged article, you will have to send the defective product back within 15 days of delivery. Upon receipt, Sundartas shall issue a replacement against the product mentioned in the Invoice. You will be required to email photographic evidence of the defective item at or calling or Whatsapp at +92-333-3505117.
  • Shipping costs are non-refundable. Customers will have to bear the shipping costs for returning articles at their own expense.
  • If anything is missing from the package including price tags, labels, Sundartas does not offer a “cash refund” or “Money Back Guarantee” on purchased items.
  • Return and exchange polices are not applicable on sale items.                     

Please return the articles to be exchanged at the stated address:

Sundartas E-Commerce Dept.
5/33 A-B, Arkay Square Ext: Shahrah-E-Liaquat,
New Challi, Karachi 74000, Pakistan

International: Currently, no returns or exchanges for international orders are being offered.

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